Best by double2house, non-OEM, 4 Refillable 200 200XL ink Cartridges Deals

Customer Ratings:

Works good but a little trouble getting the ink to start coming out at first. Customer service was very slow to respond by email and did not give any helpful advice at all. I had to search the web and found that you can wet a paper towel with alcohol and set them on that with ink nozzle against it for a little while and it worked. Hope this helps someone.

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The molding on the cases protrudes out. One case caught on one of the pins on the ink cartridge connector breaking it off!!! I had to replace the printer.

How do I return this junk?

Best Deals for by double2house, non-OEM, 4 Refillable 200 200XL ink Cartridges

I've used a lot of refillable ink and these are great with my Epson WF 2540.

You might have problems with the printer saying "Not Genuine Epson Ink" blah..but click go ahead anyway on the printer and it will take them.

If your printer does not have that option and it won't take them, take the printer back to best buy or where ever you go them and exchange for a new one, same model, if you still have the receipt or it's under warranty.

Epson is realizing that people want refillable cartridges and will return the printers if they don't offer the option, so the newer models will take refillable ink.

I bought the first Epson printer in 2012 and it wouldn't take the cartridges, then I took my printer back to best buy because it was still under warranty and the 2013 model took these cartridges without any problem and they've been working great and refilling with no worries. Yay!

Make sure you get the extended warranty at best buy from now on so you can take your printer back if it won't take refillable cartridges. We need to show these companies that the consumer is in charge.

Yay for good refillable ink cartridges!!

Cheap Xerox 108R00724 Solid Ink Phaser 8560/8560MFP, Magenta (3 Sticks)

Customer Ratings:
List Price: $162.00
Sale Price: $62.00
Today's Bonus: 62% Off

First of all, I get great results with Xerox ink sticks.

I am not too picky, but there are problems with other inks I have tried.

I have never been stuck unable to print with other inks, but I can tell you about the difference in quality because I have ran two other "generic" brands through my printer.

One of those brands is a major name in the non-genuine inks, but I will leave their name off this review because I found similar results with the other generic ink.

The generic brand inks all fed just fine through the printer, but in general it is MUCH easier to mistakenly put these inks in the wrong slot. May seem like a minor deal because the colors are obvious, but I once accidentally dropped one and it fell in the wrong slot. It was a real pain to dig it back out. With Xerox inks the shapes are much better designed to only fit in the correct slot.

Then there is the print quality. For most colors, it's "decent", not exceptional with the generics. Maybe not a big enough difference for most people to pay extra for the Xerox.

The BLACK ink is a big difference. Off brands are not black, they are charcoal grey. And this is just the most obvious color issue. The other colors with Xerox inks are all more rich.

But the BIG issue is darkening. In my printer, if I am not printing volumes such that I run through the ink in a month, the ink DARKENS and oxidizes in the printer. Then the colors look awful. Everything printed looks sort of sepia toned. Yuck. How do you fix it? You have to print through all your ink on roughly 100 pages of solid color (i.e. 100 pages of cyan if the cyan is oxidized, etc)!! The vendor told me to run through ALL MY INK to get rid of what's in the printer. It's all trashed! Then, this super high volume of ink printing generated streaks on those print colors which took another several hundred pages to eliminate.

It's just not worth the hassle. I switched back to nothing but Xerox now, and it's been much nicer.

I'd give Xerox inks 5 stars if they could just bring the price down about 15% or so.

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I had made the mistake of purchasing an off-brand version of inks that was supposedly for the Xerox 8560 printer. Needless to say, it did not work. The printer did not recognize the presence of the ink and said that it was still out of ink (the off-brand inks are not the same shape as the Xerox brand inks). After carefully extracting the off-brand ink from the printer and putting in the Xerox brand, I was back in business.

I know the Xerox inks cost more, but they actually work. The company I purchased the off-brand inks from wouldn't take the return either, so learn from my mistake and just buy the Xerox brand. That way you won't pay twice.

Best Deals for Xerox 108R00724 Solid Ink Phaser 8560/8560MFP, Magenta (3 Sticks)

First of all, I get great results with Xerox ink sticks.

I am not too picky, but there are problems with other inks I have tried.

I have never been stuck unable to print with other inks, but I can tell you about the difference in quality because I have ran two other "generic" brands through my printer.

One of those brands is a major name in the non-genuine inks, but I will leave their name off this review because I found similar results with the other generic ink.

The generic brand inks all fed just fine through the printer, but in general it is MUCH easier to mistakenly put these inks in the wrong slot. May seem like a minor deal because the colors are obvious, but I once accidentally dropped one and it fell in the wrong slot. It was a real pain to dig it back out. With Xerox inks the shapes are much better designed to only fit in the correct slot.

Then there is the print quality. For most colors, it's "decent", not exceptional with the generics. Maybe not a big enough difference for most people to pay extra for the Xerox.

The BLACK ink is a big difference. Off brands are not black, they are charcoal grey. And this is just the most obvious color issue. The other colors with Xerox inks are all more rich.

But the BIG issue is darkening. In my printer, if I am not printing volumes such that I run through the ink in a month, the ink DARKENS and oxidizes in the printer. Then the colors look awful. Everything printed looks sort of sepia toned. Yuck. How do you fix it? You have to print through all your ink on roughly 100 pages of solid color (i.e. 100 pages of cyan if the cyan is oxidized, etc)!! The vendor told me to run through ALL MY INK to get rid of what's in the printer. It's all trashed! Then, this super high volume of ink printing generated streaks on those print colors which took another several hundred pages to eliminate.

It's just not worth the hassle. I switched back to nothing but Xerox now, and it's been much nicer.

I'd give Xerox inks 5 stars if they could just bring the price down about 15% or so.

Honest reviews on Xerox 108R00724 Solid Ink Phaser 8560/8560MFP, Magenta (3 Sticks)

I stock an extra supply of ink, so it's often sitting in my drawer for a few months before I unwrap each block of ink. One of the three in this package was broken, and it's unusable. I contacted the vendor when I opened it and saw the problem. I asked for a replacement, but would have been happy with a partial credit. Here is their response. I'm trying to find a way to contact Amazon about this, since it's been more than 30 days since I placed the order. I haven't found that, so I'm posting here.

The outside packages were not damaged it came looking fine, but the ink inside the package was broken in two.

"because this order was fulfilled by amazon your best option would be if you contact them

they may credit because one bloc was damaged in shipment i guess

we don't have extra blocs they all come in box off 3

sorry i hope they will solve your problem

thanks

ink saver

Find helpful customer reviews and review ratings for Xerox 108R00724 Solid Ink Phaser 8560/8560MFP, Magenta (3 Sticks)

I had made the mistake of purchasing an off-brand version of inks that was supposedly for the Xerox 8560 printer. Needless to say, it did not work. The printer did not recognize the presence of the ink and said that it was still out of ink (the off-brand inks are not the same shape as the Xerox brand inks). After carefully extracting the off-brand ink from the printer and putting in the Xerox brand, I was back in business.

I know the Xerox inks cost more, but they actually work. The company I purchased the off-brand inks from wouldn't take the return either, so learn from my mistake and just buy the Xerox brand. That way you won't pay twice.

Best Lexmark #1 18C0781 Compatible Remanufactured Color Ink Cartridge Deals

Customer Ratings:
List Price: $12.99
Sale Price: $7.49
Today's Bonus: 42% Off

I was trying to save money and I guess I got what I paid for. There is NO black ink in this cartidge. The darkest you could print is hunter green.

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I could print a test page, but was unable to print docs from my software. The test page was a little fuzzy & the blacks were brown.

Best Deals for Lexmark #1 18C0781 Compatible Remanufactured Color Ink Cartridge

as soon as I installed it, I got a low ink message and a message that told me to use only lexmark genuine ink.

Honest reviews on Lexmark #1 18C0781 Compatible Remanufactured Color Ink Cartridge

The cartridge would not work. Its a cheap re-manufactured product. Its a hit or miss. For the Price I should not have expected more.

Find helpful customer reviews and review ratings for Lexmark #1 18C0781 Compatible Remanufactured Color Ink Cartridge

The OEM printer ink works well but this printer ink cannot reset the count down to empty like a Lexmart 1 cartridge can. Extra step now needed to allow printing. Have found all printer cartridge (replacement) do this. Not as handy as OEM but for the price I'll suffer.

Best Take4Less 2-Pack (B+C) T0529 T0530 DELL Remanufactured Color Ink Deals

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List Price: $21.99
Sale Price: $13.96
Today's Bonus: 37% Off

I was a little wary of purchasing a remanufactured cartridge, especially from a vendor I had never heard of before, but I received the product very quickly (sooner than promised) and they work great! Of course, I don't yet know how long they will last. Will comment on that when I find out!

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I have had these remanufactured 2-pack ink cartridges for several days now and have used them for almost 100 pages already. I have had no problems whatsoever. It is quality ink at an affordable price and I highly recommend it. The seller, Abacus24-7, ships the item very fast and has excellent communication. I will certainly be repurchasing this item in the future. You can buy from the seller with confidence.

Best Deals for Take4Less 2-Pack (B+C) T0529 T0530 DELL Remanufactured Color Ink

These are not full carts!! They are the same trial sized carts you get when you buy a new printer. They will last like only a week! Don't waste your money here!

Honest reviews on Take4Less 2-Pack (B+C) T0529 T0530 DELL Remanufactured Color Ink

I would not buy this product from this seller again. It dried out in a few days of use. All the others I have purchased have lasted a few months. Not days. Terrible. Must have been old. Wasted my money.

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I ordered four cartridges at the (somewhat) low price. When I ran the test page, the cartridge produced only about two inches worth of line, then ran out. I tried cleaning it and running the "cartridge cleaning" program, but nothing worked. And neither the box nor the insert have any information on how to contact the company. I have been ripped off!

Buy LD © Canon PGI225 & CLI226 Compatible Set of 12 Ink

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List Price: $83.88
Sale Price: $35.99
Today's Bonus: 57% Off

I bought these inks for my Canon Pixma MX882. I was a little apprehensive about buying off-brand inks, since I've never done it before and have heard the horror stories from others. Finally I decided to risk it just because of the incredible price difference between this and OEM ink from Canon.

When I opened the box, the first thing I noticed was a card from LD Products that said "100% Satisfaction Guaranteed" and gave a toll-free number to call with questions. The next thing that caught my eye was the fact that the inks were very nicely and securely packaged. As far as removing the ink from the protective packaging goes, it was not nearly as difficult as some of the reviews had me fearing, just remember to push in the clear tab when taking off the orange cover (makes sense when you see it). Of course, none of that would mean anything if the ink doesn't work.

I installed the four smaller (color) cartridges into the printer (since those were the ones that had run out) and the installation was exactly like installing OEM ink. I didn't have to wedge or pry in any way, since the cartridges are the exact same dimensions as the ones I was removing. The printer immediately recognized all four cartridges and displayed full ink levels. I printed out a Nozzle pattern test without any flaws. I then printed out a very colorful, high contrast, and highly detailed photograph and it came out looking absolutely fantastic. I was also able to print out a full color PowerPoint slide without difficulty or flaws. I have not yet been able to test the large black cartridge yet, but I will update the review once the one currently in my printer runs out and I've been able to run the inks for a little while. Right now, however, all signs say that I may never buy OEM inks again.

UPDATE: I have now installed the main black ink cartridge and used it for a couple of weeks. Flawless. Worked exactly like the OEM cartridge. The color cartridges (which have now been installed for over 2 months are still going strong and working beautifully. They even seem to be lasting significantly longer than the previous OEM cartridge, which is yet another an unexpected advantage.

UPDATE NUMBER 2: I just used the last two cartridges from the box and repeated the order. It is now the end of December so I was able to get over 8 months of printing out of this package with absolutely no degradation of performance or print quality. Absolutely the best decision that I could have made to go with this instead of the OEM ink.

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The following only applies to the pigment-based black ink in the PGI225 cartridge. My experience with the other cartridges, which have dye-based inks, has been good.

Purchasers of this set of cartridges and any other cartridge set from LD that has the PGI225 cartridge should not do it if it is "Fulfilled by Amazon." I purchased set of LD cartridges for my PIXMA MG8120 and have found that the ink used by LD in the PGI225 clogs the Canon print head.

Very soon after installing the PGI225 cartridge, I started having problems with the print head clogging. I'd seen this problem before in other printers when inferior pigment-based inks were used in compatible cartridges. If these inferior cartridges aren't removed from the printer quickly after the problems arise, you can end up with a worthless print head that will cost $50 or more to replace. I know this from hard-won experience.

I immediately removed the offending cartridge and replaced it with a Canon cartridge. The clogging problem went away, confirming the problem was with the ink in LD's cartridge rather than the print head itself. LD warrants their cartridges for a year, and since I purchased the cartridges much less than a year ago, I contacted LD about the problem. They said that because I purchased the cartridges from Amazon ("Fulfilled by Amazon"), I would need to return them to Amazon. I went to the Amazon web site only to find that they would only accept returns for 30 days, which was less than the time since I'd purchased the cartridges.

I called LD again and explained that the cartridges that they warrant for a year could only be returned to Amazon within 30 days of purchase, so I would need them to compensate me for them. The only remedy they would offer was to replace the cartridges. I explained that replacement cartridges would not be useful to me because they would just clog the heads like the ones that I already had. They insisted that the only remedy they could provide was to replace the cartridges.

So LD is selling a pigment-based black ink that clogs Canon print heads, and if your purchase is fulfilled by Amazon, they will only replace them with similarly problematic cartridges. I suggest you simply avoid LD altogether and purchase your cartridges from a company that sells higher quality inks. One company that I have found to consistently provide good cartridges is Carrot Ink.

Best Deals for LD © Canon PGI225 & CLI226 Compatible Set of 12 Ink

These replacements are significantly cheaper than the Canon OEM refills and do include a working ink level sensor, which is great for my Canon MG 5200 series printer. I have not noticed any difference in ink quality, so for a significant discount, this pack seems to be an excellent deal!

Honest reviews on LD © Canon PGI225 & CLI226 Compatible Set of 12 Ink

I'm a Network Administrator and I buy these as replacement cartridges for a couple of Canon ip4820 printers we still have in the office. It's always a pain in the backside getting complaints about printing issues so I was a little hesitant about purchasing these are first. After several rounds of these ink cartridges though I can report that there have been zero problems. The print quality has been great for business printing (can't speak to photo printing) and there have not been any compatibility issues. Overall these are a great buy that saves us a lot of money.

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Never have I been treated with more disrespect than 4inkjets/LD/123inkjets despite the fact that the problem was their own error (they sent the wrong set).

I ordered this set from 4inkjets/LD/123inkjets (they do business under many names, which should make consumers suspect too) well in advance of needing it, like I always do. When I went to use one of the cartridges I got an error message. Well, lo & behold, they had sent me an incompatible set. I checked my email for the order & sure enough, it was their mistake.

I emailed them (using a forwarded sales receipt showing the order) & explicitly told them the problem. Then I got the run-around. And around. And around. I won't bore you with the gruesome details, as we've all unfortunately been through it these days with companies like this one. After several calls, several emails, & being cursed at and talked over by someone answering their phones named "Mercedes" (she sounded like an illegal alien), I finally gave up.

This company rooked me out of $50, I had to run out to Office Depot because I was left high & dry despite ordering well in advance, & my blood pressure was raised over the few days I tried to deal with them.

Obviously this kind of problem would be rectified by Amazon if you order through them. However, you may want to think twice about this ink. I now know (thanks to another reviewer) why my printheads seemed to clog so quickly. It's this cheap ink. I'll also say that whenever I ordered through 4inkjets/LD/123inkjets, there were always 3-4 of the inks that were defective (out of about 12, or 25%). I never bothered to complain. I wish I had, since I would have found out what a disreputable company this outfit is.

More of us need to speak out about such companies. I'll also be reporting to the Better Business Bureau.

Stick to Canon ink, & buy it through Amazon. Lesson learned the hard way.

Best Performance Plus Remanufactured HP95 Tri-Color Inkjet Cartridge Deals

Customer Ratings:
List Price: $11.99
Sale Price: $10.11
Today's Bonus: 16% Off

The ink ran out in about three weeks after printing at MOST 60 pages. Might as well just buy the HP brand. You get more pages. I give it two stars because at least it worked.

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installed this and used my HP 2610. Nothing interesting as it just works. I have not printed much but will try to remember to update after many more printings.

Best Deals for Performance Plus Remanufactured HP95 Tri-Color Inkjet Cartridge

This is an amazing value!! So inexpensive for such a good product. I would say that the cartridges tend to run out slightly faster than store bought, with not anywhere close to making it not a good deal. These inkjet cartridges will not disappoint! I haven't had any leaks or issues so far at all.

Honest reviews on Performance Plus Remanufactured HP95 Tri-Color Inkjet Cartridge

These fit perfectly in my printer and so far the ink looks great! The black 94 ink came in boxes but the color 94 ink came in plastic bags. Regardless, for the price, I am very pleased!

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The ink is excellent. The cartridges fit perfectly into the printer. The only thing is that the cartridges are not from the "performance plus" brand; nevertheless, they are as good as any HP brand cartridges.

Review of eForCity Dell 21/22/23/24 Compatible Color Ink Cartridge (Dell

Customer Ratings:

This product was exactly what it was said to be. Great price, great product. Would definitely recommended to anyone interested.

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I have the Dell Inkjet Printer V313w. The Dell replacement ink cartridges ran out of ink after less than 30 pages of printing! I only use my printer occasionally in my home office and kept careful records on how many pages were printed. The price for a Dell single use replacement cartridge was over $25, so I knew I needed to find a less expensive product. This cartridge has been perfect! It only needs minor adjustments to work in the Dell V313w printer and the company provided excellent customer service to enable me to adapt it for my printer. (Note that using a non-Dell ink cartridge will void your warranty). I have had no problems and it continues to provide excellent print results.

Best Deals for eForCity Dell 21/22/23/24 Compatible Color Ink Cartridge (Dell

I had no problem putting it in the printer but my printer won't align with this cartridge. Every time I turn on my printer it wants to re-align and I have to cancel for it to print. But it does print just fine.

Review of HP No. 20 Black Ink Cartridge (C6614AN)

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List Price: $33.99
Sale Price: $13.00
Today's Bonus: 62% Off

product works perfectly fine and for less than half the price... what more is there to say :) will order again when needed. thanks!

Dan _ danbrillDesigns.com

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Reviews of Green Park Products HP 98 & 95 Premium Remanufactured Ink

Customer Ratings:

This product is a great value as it works exactly the same as a new HP product and costs significantly less. I am very satisfied with this product. Thanks.

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The product was as expected and worked well for what we needed. will order again if there is a future need. Based on my experience not many remanufactured ink cartridges actually work

Thank you very much

Best Deals for Green Park Products HP 98 & 95 Premium Remanufactured Ink

If you want to pay for $10 ink, that's exactly what you will get. Shipping was very fast but the quality of the product is very subpar to HP actual cartridges. And I am no stranger to refilling my ink, I just typically do it locally via Walgreens or Cartridge World versus online. I just thought, "great, less overhead, therefore, less expensive if I buy online."

WRONG!!

First off, my printer barely recognized these cartridges. Somehow, by the grace of God, they began to work. But then when I started printing, I noticed that...the ink bleeds in a way that leaves text and pictures looking slightly/moderately smudged. Plus I think they were only partially filled because I ran out of ink within a week, on normal usage. To be generous, I think got about 80-100 total pages printed, when the normal inkjet cartridge should run about 350 pages on average. By the time I averaged out the price, I would have gotten better quality, longer-lasting ink through HP.com for nearly half the price without all the difficulties I experienced with these crappier versions. Plus, HP gives discounts to students and teachers and double-pack deals.

P.S. I know I sound like a commercial but I promise, I am NOT an HP employee. Just a homeschooling mom who needs lots of INK because I have so much to print out! :))))

Black Ribbon For P110i and P120i Card Printers Review

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List Price: $30.00
Sale Price: $23.50
Today's Bonus: 22% Off

I didn't realize that since we were only using black ink and that the combo cartridge that came with the printer was only using a quarter of the ink. An all black cartridge was a great purchase.

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400 ml PrintPayLess Brand UV Resistant Bulk Ink for Epson 126 Reviews

Customer Ratings:
List Price: $25.50
Sale Price: $19.95
Today's Bonus: 22% Off

performs as good as the stock ink did. doesnt taste like candy. less than $5 per refill for all the colors.

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Epson always sell you cheap printers and get you on the backend with outrageous ink prices. Printpayless break that paradigm with their bulk ink offerings. I was skeptical until I went through the first load and refill, now I am sold. Print quality looks great and at around 10% of the cost you can't go wrong. Had one issue that was quickly resolved by the helpful staff so I have no issues at all.

Best Deals for 400 ml PrintPayLess Brand UV Resistant Bulk Ink for Epson 126

I hesitated for years before taking the plunge and buying refillable ink / cartridges. I had reasoned that there was no way the price of branded replacement cartridges could be sustained if the ink was really this cost effective. I did encounter a learning curve on the re-fill procedure. However, the result of some trial and error is perfect printing for a fraction of the cost, with instant "new" cartridge availability when you run out of ink. No more emergency trips to the local store. Simply reorder the ink when you make the last refill. I am giving the ink 5 stars because the printing is perfect. I would give refillable cartridges 4 stars because of the learning curve.

NOTE My printer is an Epson Workforce 645.

Honest reviews on 400 ml PrintPayLess Brand UV Resistant Bulk Ink for Epson 126

I am an artist and use inks for different purposes than printing but these are great quality inks. I will be buying more. Thank you

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I have a continuous ink supply system on my Epson Workforce 600. These bottles of ink were the best price and work fine. Refilling the bottles used by my system was easy and no mess.

ND TM Brand Dinsink: 1 Pint Pigment Black Refill Ink for Epson T124 Reviews

Customer Ratings:

This is great pigment ink. It has a low odor and looks great. Keep in mind that this is pigment not dye ink. Unless you use it regularly, it may have a tendency to clog your print heads. It's the nature of the beast with pigment ink. If you are not going to use it on a daily or almost daily basis, get dye ink.

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Review of HP 61 CH562WN#140 Tri-Color Ink Cartridge in Retail Packaging

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I am using this HP 61 Tri-color cartridge in an HP Deskjet 3054A, just like my printer's directions say to do. You can always double check to make sure this cartridge will work in your printer by using Amazon's helpful tool near the top of the product page. I've purchased and used this cartridge several times without any problems. The cartridge's lifespan is average--it doesn't run out too quickly but I have had to replace it every couple months after moderate printing (maybe 10-15 color pages per week). The price of this ink is fairly low relative to that of many color inks on the market, so if it works in your printer you stand to save a bit of money. Keep in mind that there's also a large capacity version of this ink available (HP 61XL Tri-Color Ink Cartridge (CH564WN#140)). The large is supposed to last twice as long, and depending on its price it may be a better deal.

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HP makes a reliable number 61 Tri-color ink cartridge; it works very well with my HP Deskjet 3050 printer. The cartridge slips easily into and out of place and the ink never runs or takes any time to dry.

The only thing you need to remember is to remove the pink strip of tape covering the actual cartridge before installing it. Otherwise, you're fine. If you print a lot, stock up on these if you ever catch a sale on them!

I recommend this product.

Best Deals for HP 61 CH562WN#140 Tri-Color Ink Cartridge in Retail Packaging

I ordered these cartridges. They did not appear in the box pictured, in fact, they were not in a box at all. One of the cartridges CJ sent me actually had the small bag it was in torn open and it did not have tape at the bottom of the cartridge the way it is supposed to. It seemed that someone might have returned the cartridge, and this company just turned around and shipped it to a new customer -me! I called the company and they first tried to say it was damaged in shipping. I informed them this could not be the case, because the bag it was shipped in arrived completely sealed. They said they would send me two new cartridges to replace the ones I had received. This took about a week, and when they arrived, again NOT in a HP box, I looked at the packaging they were in. It looked as though they were sealed and labeled by the company, not HP. Desperate at this point, I put one of the cartridges into my printer. My HP Printer immediately notified me that this was a reused cartridge. Yet, they were advertised as new. I would avoid using this company.

Honest reviews on HP 61 CH562WN#140 Tri-Color Ink Cartridge in Retail Packaging

Before buying any HP printer and related products, do yourself a favor and look for "incompatible ink cartridge" error message. It happens with refilled AND genuine hp cartridges. They put this protective system to prevent users from 3rd party replica cartridges and refilling BUT they messed up (maybe deliberately) and even half full hp cartridges make all kind of problems (find on hp's own forums).

I guess hp as a company has all rights to do what is good for their business, but WE as consumers should have the same rights and intelligence to avoid paying for overpriced (you are also paying for the chip each time buying a new cartridge!) anti-environment products.

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I will never order from this company again! They have awful customer service and huge attitude. I ordered this ink from them because their cost was lower but the ink did not work and they kept asking me if I ordered the correct ink. I have had this printer for over a year so I know what kind of ink it needs. I guess you get what you pay for which was a crappy product with equally crappy customer service.