This review is actually is based on the product, tech support, and the owner's customer service effort. If I were base this review on initial product performance it would be a lot less than 5; however, based on the manufacturer standing behind his product and the functionality of the product once the initial issues were resolved I rate this system a 5.
the install went pretty flawlessly and took less than 5 minutes. An error came up on the printer touch screen and I called the support number immediately. The company owner answered the phone and walked me through a secret tech support menu on the touch screen. In the process of clearing the errors it was determined that one of the cartridges were still locked. The owner apologized and made sure he had my correct mailing address. He expedited a replacement cartridge to me and to compensate my inconvenience sent me a couple of ink refills. I received the replacement part in two days as promised (from California to Florida takes a couple of days). I called and he walked me through the process of changing out the cartridge which was literally removing the feeder tube out of the bad cartridge and sticking it in the other.
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the ciss unit was working well for the first 3 months i got it but now the ink is not feeding into the cartrages properly, therefore the print quality has gone down. i would love to have someone to get in contact with me to help with the problem.
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This is a very nice product at first it seemed a little challinging during instalaition but one call to the sellers
customer service number and I was up and running about a minuet later. I have been using this ink system
since purchase with no problems it offers clear printing no different than if I was to have bought ink from Staples or
Office Max only differance is a fraction of the cost.
Honest reviews on HP officejet pro 8600 ink cartridges, CISS with 500ml pigment ink
I ordered it one month ago, and it's running great.
Quality is good. intallation was easy, too.
highly recommend this product.
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Was working good at first but after a few months the red print head started to get plunged up. I have been trying to contact them for a few weeks now but there voice-mail box is full. So I bought a new print head and am waiting for it to arrive. I wish I could have spoke to someone!!!
