Original Review 03May13: I received these within 24 hours of my order, as requested. However, these are useless to me, so I have wasted almost $60.00 and still have to buy new Epson printer cartridges. My Epson WF-3540 gives me an error message every time I try to use them and tells me I can only use ink cartridges directly from Epson. I can not use these at all in my printer. What a waste of my time and money.......off to buy some Epson printer cartridges that will actually work in my Epson printer!
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I contacted the customer support and they promptly replaced the problematic cartridge for me. However, after some trial and error, I ended up realizing that there might be some kind of issue in the cartridge's chip placement. I put this black cartridge aside with the original cartridge and I was able to see that the chips placements on both cartridges were not matching. There was a half millimeter gap between them (actually the Blake cartridge chip was a little bit lower than the Epson cartridge chip).So, my conclusion was that if I could leave the cartridge not too low inside the cartridge holder, it could possibly fix my issue. Guess what? It fixed the issue!
Basically, the procedure I used to get it running was to push it firmly into the cartridge holder until I heard a clicking sound, after that I pulled the cartridge out as much as I could without touching its clip (this would ensure that the cartridge would be as high as possible, but without being misplaced). After that, I just closed everything and voila! It worked! Hope this tip helps you!
Original review: My printer is a WF-3520. When I installed the black cartridge in it, the printer simply didn't recognize it. I tried to reinstall it many times, but the printer would either complain that the cartridge was incorrectly installed or that it was not recognized. Now I'll have to waste more of my time to return this product. So, in few words, if you want to buy a headache, go for this product.
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