List Price: $28.85
Sale Price: $22.97
Today's Bonus: 20% Off
Presently it is wise to contact the seller to be sure WHICH 564XL Black (not photo black) cartridge that he actually sells. The Amazon web pages for this product may show the wrong HP part number. I received the present replacement part in May 2011, a few months ago I got the earlier part.
This particular web page shows a picture of what is more likely the old 564XL Black ink cartridge because the package seems to show "3X the pages" but has the data indicating the new 564XL Black ink cartridge part number which package (the one I recently received) shows " NEW lower price, smaller size Up to 2X more pages".
The previous 564XL Black ink cartridge was thicker and as indicated on the package offered up to 3X the printing of the regular 564 Black ink cartridge. Its HP number was/is CB321WN#140 (option 140 on package). Cost about $30.
The replacement 564XL Black ink cartridge is now (one-half) about the thickness of the 564 color ink cartridges and indicates 2X the printing (550 pages) as the regular 564 Black ink cartridge. Its HP number is CN684WN#140 (option 140 on package). Cost about $22 here and on the HP web site.
HP no longer indicates the actual amount of ink in the cartridges it sells nor apparently do the phone support people know. The HP part number is on the bottom of the package.
Ignoring any cost change contribution of cartridge parts such as plastic, electrical and packaging, you pay about 10 per cent more for the ink in the new replacement 564XL ink cartridge. Shipping cost differences affect the final cost and should be noted.
It is not uncommon for a business to increase the cost of a product in this way and remember that the cost increase may be simply because of the increased cost of production and materials.
I would have preferred HP to keep the larger cartridge and increase its cost maybe future HP printers won't even allow larger cartridges, just one size, filled to different ink levels as already is done. If you dislike HP's action then write a letter to HP corporate don't bother with the usual HP support it's not a technical problem, it's a marketing-business decision.
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I just received my order for the 564xl black cartridge. In the listings on Amazon it showes two ink cartridges, one for under $22.00 and states its the new size printing up to 2x more pages, and another for under $30.00 which is listed as the older cartridge that prints up to 3x pages. Well I took the trouble to make sure I ordered the old cartridge with 3x pages. You guested it, I received the newer cartridge which sells for under $22 and was charged for the older cartridge. Amazon you need to update your listings. If I had known I could have bought the new smaller cartridge locally, it was cheaper at my office supply store. I won't be ordering again, I will buy locally for now. (I ordered product # HP CB321WN and received CN684WN)Best Deals for HP 564XL CN684WN#140 Ink Cartridge in Retail Packaging-Black
And more expensive per page. OK costs go up, but suddenly making it half the size (it seems about half the size). Instead of 800 or so pages you now get around 550 or so pages. But we probably won't get even 400 pages with this new cartridge.They should call it something different. This product gets 1 out of five stars on the HP website!
Honest reviews on HP 564XL CN684WN#140 Ink Cartridge in Retail Packaging-Black
Joining in the chorus of reviews here warning that HP (and Amazon) have done a bait-and-switch and halved the size of the black ink cartridge while still calling it the "XL" size. In fact, I did a re-order by going to my previous order page and re-ordering from the link of the precise product I previous purchased, but instead received the new product that is half the size. What makes this even more insulting is what they basically did is take the previous not "XL" version and put the old "XL" (which was supposed to designate the extra capacity) on it. So they literally baited-and-switched.HP lost its soul a long time ago and has been a scummy company for a while now. Their printers are now cheap commodity products intentionally designed to break after a couple years. I have been through many, each with light use. I recall when one of them was "bricked" by their own software update, only a month out of warranty. I called TECH SUPPORT and got routed to a call center in India where the person didn't know enough tech to set his watch and spent the whole time trying to sell me on buying a new printer from him on the spot to replace the old one. He said I would get a deep discount because they were doing it to fix their tech problem but when I looked it up on real time online he was quoting MSRP and about $150 more than I could buy it online. When I called him out on that he hung up on me. And this was their official tech support line. I went online and was able to fix the software problem myself by reverting to an old version and the printer was fine... For another 3 months until the internal power supply failed and they wanted $250 to fix it, which was more than it cost to replace. That's HP for you.
But for Amazon to facilitate this criminal operation by selling the bait-and-switch product under the same product # as the old original version makes them no better.
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I will never buy another HP product again. I used to be able to get the larger 564XL before they made a smaller version of the 564XL. It is ridiculous that they shrunk the size down and kept the same XL designation. Of course you don't even know how much you're getting any more because they no longer show the actual volume on the packaging anywhere. On my previous HP printer the sizes were listed as 19 ml for the regular and 38 ml for the XL. But with the new printer the refills no longer have the actual volume. So that gives them the opportunity to jack with the volumes and rape the consumer.Seriously. I am done with HP. I like the print quality of their printers, but this is no way to treat customers!
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