Once I inserted the cartridge the printer performed its standard preparation and it immediately showed that the black ink level was below 30%, not normal. I then printed a word document and an alert popped up on the computer screen as well as the screen on the printer. The alert stated that I had placed a non HP ink cartridge in my printer and it would void the warranty. I was obviously concerned because the package that the cartridge was in is a standard HP ink cartridge package (as displayed) and everything looks legit.
After I had printed that one word document the ink level showed at 0% but it is still printing clean black ink on my documents. I assume it is an error with the cartridge and everything will be fine but I don't understand how it would think it is not a genuine HP ink cartridge.
That is all.
Click Here For Most Helpful Customer Reviews >>
Good value and price for HP printers. The quality of printing is great on these printers. I would order again.
No comments:
Post a Comment