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Updated: I originally posted this as a 4-star review, as you can read below. However, the new cartridge I received did not work. I tried to follow-up with them, but for the first time I received no responses. My assumption is that they've had some issues that they're trying to work through and will get back to me, but since it's been more than a week without response (and without a printer), I can't leave this review as is._________________
So I bought these a while ago in preparation for running out, as I knew it would happen eventually. When the cartridges arrived, one was missing the required chip. Quick contact with the seller and a new chip was sent, no questions or issues.
Later, when I replaced the K (black) cartridge, it wasn't working correctly. The toner was not coming out appropriately, streaking the output. The more it was used, the worse it got. I could take out the cartridge and shake it to make it work better for a page or two, but it quickly degraded. I contacted the seller and they sent a new cartridge, no issues.
Highly recommend them, if only for the level of support they are providing!
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