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When I first switched out the Lexmark ink that I originally had and replaced with these, my printer only printed in black ink not in color. I called the number on my printer and told them that this was happening. Lexmark said it (the not printing in color) was an issue with my printer Prevail 705. They sent me a new printhead (free) with 4 packs of ink to make up for the ones I finished trying to perform "clean printhead".... and they also emailed me an update I had to perform for the new printhead. After all of this....I used this ink in my printer and it worked great!!! I am a kindergarten teacher and believe me when I say....I had TONS of printing to do!!!! The quality is the same as the Lexmark ink. I still have ink left...but I am already planning to order me some more :)
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This was the first time I ordered generic ink cartridges and was skeptical. But I figured I'd try it one time since they were so much cheaper, and if they don't work I didn't risk much. I have a Lexmark copy,scanner,printer and the generic brand cartridges work just fine.
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