Wednesday, December 18, 2013

Continuous Ink System (CIS) for: Epson Artisan 710 All-in-One Review

Continuous Ink System for: Epson Artisan 710 All-in-One Printer & Artisan 810 All-in-One Printer
Customer Ratings: 3.5 stars
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This system works just as it should, one thing left out is that there are no instruction on how to install it, so I had to do a little cutting on my printer to get the tubes to go in without cutting them off.

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This product was delivered in a neatly packed box as expected. I was having problem at first to install the line feed and could not made it work. After a while, I was able to install the Bulk Continuous System onto the printer. However, the printer did not recognize the new pint ink. I called the company and was told to send the problem via email to a help desk. I got response back in the same afternoon and was told to make sure I snapped each of the ink cartridge into the slot. I went home and did just that. It worked. The customer response was excellent and the product works as expected.

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I didn't get to use this thing yet because it is not possible to install it without damaging the lines or cutting into the printer. I bought a 810 printer and this system together. The instructions are nice and detailed for everything except the "trouble area" with this product, which is installation. The photos provided are very poor quality, and the write up basically advises you to run the ink lines under the printer lid and press it shut as much as possible. Following these instructions does one of 2 things require you to put something heavy on top of the printer cover to press it down hard enough for the printer to think it's fully closed damaging the ink lines so that they will likely either rupture after a short while or kink and clog up preventing ink flow in the process or the printer will not think it's closed and will refuse to do anything until you slam the cover shut resulting in (see above). I had to put my mid-size paper shredder (almost full) on top of the 810 to get it through the 5-min "initialization"... Yes, it looked every bit as crazy as it sounds. after initialization I opened the lid up to see what became of the ink lines. They were visibly kinked and distorted after only a few minutes of this abuse.

I realize this is an "aftermarket" non-oem product, but this is an obvious lack of effort on the part of the designer. If the printer needs to be modified (cut) there should have been tools and/or replacement non-oem parts that would allow proper installation and use and instructions included. There are several opportunities for a simple and functional installation on the 810 printer and any extra installation "kit" wouldn't cost more than 1-2 $ in volume, but apparently that was too much to ask. this seems like a great idea allowing to work around the oem ink extortion scheme (albeit at a fairly steep price considering the actual cost of what you get, but that's a different story), but I wish they spent more than 15 minutes designing it to be usable (in this case installable). If anyone has any installation success stories to share I am all ears. I see several options, but haven't decided on which one I like best yet and they all require mutilation of my brand new shiny black printer. disappointing

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The one reason I am giving this four stars is that the directions are not up to date. And if it were not due to the fact that once installed it appears to work great, it would have been given a lower rating. I had problems installing this system. I kept getting a "printer ink not installed" error message. After contacting the supplier for further instructions I learned that one must push very hard on the cartridge to get it to "click" into position. The "on phone instructions" were to push so hard as to think that it may break something. Well, that was rather scary, but I did it anyway and got that very audible click. Thank goodness it was not a "pop" or "crack" sound. As mentioned in other reviews, routing the "pipeline" or ink "supply lines" according to the directions is not possible without pinching off the ink supply. But if you are adept at using a dremal tool, you can grind off enough plastic around where ever you determine is a good place to route the ink supply lines. And if you are careful, with the lid closed, you can't even see where you made the modification to the printer. It probably does void the warranty on the printer, so if you are concerned about that or are not comfortable using a dremal tool you probably will not want to use this product. Please install and do this modification at your own risk. But I will say this thing works well and will save oodles of money as well as not having to service the ink supply to the printer as often. The pictures from this ink appear to be just a tad better quality than the OEM ink.

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Product is very good but it takes a lot of creative enginering to make it fit. I had to use a dremmel tool and remove a lot of material from my printer so it wouldn't crimp the ink supply line.

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