List Price: $225.34
Sale Price: $212.99
Today's Bonus: 5% Off
Like Jack, I receieved an imaging unit with loose magenta toner in the bag. The toner was all over the imaging unit in the gears, on the imaging drum, etc., rendering it useless. I can't think of any reason there should have been toner in/on the item if it was a genuine NEW Xerox part, as claimed.
I contacted the seller no response. Two weeks later I filed an A to Z claim. A week or two later I got a response from Tonerworldwide saying "we are fairly new to the Amazon process and have not had to deal with returns yet." Really? I think Jack (and probably others) would disagree with that statement. Worse, when I opened the link to the RMA, I discovered that they expect ME to pay the return shipping. NO WAY. I called Amazon, who said they had no record of the A to Z claim that I filed. I have been forced to file the claim again. This time Amazon is claiming that they'll take care of the shipping. I'm not holding my breath.
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i paid what I thought was a high price but needed this part to put my printer back to work.
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