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I actually ordered this product by mistake. I needed a different type, and when these arrived, knowing it was my own mistake, i had decided to just cut my losses.Within a week of receiving them I was contacted by the seller, OCProducts, asking if i was satisfied with the service. I explained that, my own absentmindedness notwithstanding, I was very pleased with the service, as the product arrived quickly, and unlike many remanufactured cartridges, was packaged neatly and professionally.
They immediately contacted me again and asked if I would like to exchange them, at their expense. I did, and the correct cartridges arrived quickly, and they are by far the best remanufactured ones I have ever used. Usually when I use reman'ed ones, my printer complains for days that they are empty, but as soon as I popped these in it asked me if I would like to test my "brand new cartridges"! I did, and the results were clear and sharp.
I am extremely pleased with the product and service, and feel that the CSR, Cecilia Lopez, went out of her way to help me out. I will be a customer of OCProducts for life!
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